Shipping policy
Last Updated July 18, 2024
- General
Subject to stock availability, we try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for is to process a refund.
- Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of items in the order. Payment for shipping will be collected with the purchase.
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How long will it take to ship my order?
When your candle is crafted to order, please allow 3-5 business days for it to be poured, perfected, and prepared for shipping. This ensures that you receive a candle made with the utmost care and attention to detail.
We appreciate your patience and understanding as we curate your inner peace candle experience. Your satisfaction is our priority, and we strive to deliver the finest quality products for you.
- Inner Peace Creations ship orders Monday-Wednesday during the summer months due to heat. USPS does not reimburse for melted candles. Please order at your own risk. During Fall and Winter months we ship Monday- Friday.
US shipping only. We do not offer International shipping at this time.
- Wrong Address Disclaimer
It is the customer responsibility to ensure the ship to address is correct during the checkout process. If you realize the address is not correct please send an email to support@innerpeacecreations23.com within 2 hours of the order being placed.
- Damage shipping
If you receive a damaged order please contact us via email at support@innerpeacecreations23.com.
